At Osonic Textiles, we are committed to ensuring that your orders reach you safely and on time. Please review our Delivery and Shipping Policy to understand the details of our shipping process.
1. Processing Time
1.1. Order Confirmation: Once your order is placed, you will receive an order confirmation email or message.
1.2. Order Processing: Orders are processed within 1-2 business days (excluding weekends and public holidays).
2. Shipping Time
2.1. Delivery Timeline: Orders are typically delivered within 3 to 7 business days, depending on your location. Please note that delivery times may vary due to unforeseen circumstances such as weather conditions or courier delays.
2.2. Shipping Partners: We partner with reliable courier services to ensure timely and secure delivery of your products.
3. Shipping Charges
3.1. Standard Shipping: Shipping charges are calculated at checkout based on your location and order weight.
3.2. Free Shipping: We may offer free shipping promotions from time to time. Please refer to the applicable terms during the promotion period.
4. Delivery Address
4.1. Accurate Address: Please ensure that the shipping address provided during checkout is accurate and complete. Incorrect or incomplete addresses may result in delays or failed deliveries.
4.2. Change of Address: If you need to change your delivery address, contact us immediately at support@osonictetextiles.com or 91 98174 41835. Address changes are only possible before the order is dispatched.
5. Tracking Information
Once your order is shipped, you will receive an email or SMS with a tracking number and instructions on how to track your shipment.
6. Failed Deliveries
6.1. Missed Delivery Attempts: If a delivery attempt is missed, the courier service may attempt redelivery or contact you to schedule a convenient time.
6.2. Unsuccessful Delivery: If the package cannot be delivered after multiple attempts due to an incorrect address or recipient unavailability, it will be returned to us. Additional charges may apply for reshipping the order.
7. International Shipping
Currently, we do not offer international shipping. We only ship within India.
8. Contact Us
For any questions or concerns about our Delivery and Shipping Policy, please contact us:
Osonic Textiles
Devi Mandir Road, Near Khushi Tent House
Panipat, 132103
Phone: 91 98174 41835
Email: support@osonictextiles.com
Thank you for choosing Osonic Textiles. We look forward to serving you!
