At Osonic Textiles, accessible at www.osonictextiles.com, we aim to ensure customer satisfaction while maintaining clarity about our policies. Please read our Refund and Return Policy carefully before making a purchase.
1. Return Policy
No Returns Policy:
We do not accept returns or exchanges for any products sold. All sales are final. Please review product descriptions and specifications carefully before placing your order.
2. Order Cancellation Policy
2.1. Cancellation Before Dispatch:
Orders can be canceled at any time before they are dispatched for shipping. To request a cancellation, please contact us immediately at:
- Email: support@osonictextiles.com
- Phone: +91 98174-41835
2.2. Cancellation After Dispatch:
Once an order has been dispatched for shipping, it cannot be cancel.
3. Refund Policy
3.1. Refund for Cancelled Orders:
For orders cancelled before dispatch, refunds will be credited to original source account within 1-2 days. The refunded amount will be credited to the original payment method used at checkout.
3.2. Refund for Defective or Damaged Products:
In the rare event that you receive a defective or damaged product, please contact us within 48 hours of delivery with photographic evidence. After reviewing your claim, we may issue a replacement or refund at our discretion.
4. Contact Information
For any queries or concerns regarding our Refund and Return Policy, please contact us:
Osonic Textiles
Devi Mandir Road, Near Khushi Tent House
Panipat, 132103
Phone: +91 98174-41835
Email: support@osonictextiles.com
Thank you for shopping with Osonic Textiles!